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vetsak® Help Center US

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Please check out our payment methods here.

What payment methods do you offer?

Payment

Website

When will my favorite product be available again?

What about the 30 days trial?

Do you offer Fabric Samples?

How can I repack my vetsak® bean bag?

How can I create my favourite sofa?

How do I set up my sofa?

How are the sofa modules connected?

Can I order covers separately?

Are the vetsak® covers washable?

Product

Order

Do you ship US wide?

What are the shipping costs?

Delivery

I would like to pay via Affirm, but I get an error message. Why is it not working?

Which payment methods are accepted if I use the option to pay in instalments on Shop Pay?

Can I use Shop Pay Installments if I'm an international customer?

Is there a limit to how much I can spend on a single Shop Pay Instalments order?

Can I pay in-store with Shop Pay Instalments?

Can I pre-qualify for a purchase amount in instalments before visiting the store?

Can I buy gift cards with Shop Pay Instalments?

Are there late fees for payment in Instalments?

What if I miss an instalment payment?

What if I make a return on a purchase made through instalments with Shop Pay?

I have more questions about payment in instalments

What are the return policies?

Outlet store return policy

Returns + Refunds

What payment methods do you offer?Updated a month ago