vetsak® Help Center US logo
vetsak® Help Center US logo

All articles

Returns + Refunds

What are the return policies?

Our first hope is that you are completely satisfied with your vetsak®. If this is not the case, you can return the product within 30 days. All returned items must be shipped to our partners in Los Angeles or New York, not to one of our showrooms. Ple

I want to return my order, but I threw away the boxes. What can I do?

We want to make sure that your product arrives back at our warehouse without any damages, we therefore ask you to purchase boxes and use them for packaging. Unfortunately, we are not able to provide you with boxes.